TERMS OF SERVICE / TOS

Contact & Inquiry

• The only way to contact me is through TG @Gossetatun, IG @gossetatun / @dreamcatchercreatures or my mail romlampasona@gmail.com

•  Serious inquiries only.

• You need to provide a clear reference sheet of your character showing all its features as the commission will be using the markings exactly as they are shown. I will not work with written descriptions.

• If you don't have a drawing of your character but you have ideas we can design one together. But I recommend you to ask for a fursuit friendly reference to an artist.​

• I do not accept references or images made with A.I.

• you should make it clear that it is a reference for fursuit, so it should be easy to understand.​

• You need to be over 18 to commission or purchase from me.

• I have dogs but they do not come in contact with the materials. Please notify me if you have a severe alergy just in case. This is a smoke free workshop.

Prices & Payment

• Payments are upfront, I will not start on your fursuit until  at least half of the full payment has been received.

• Payments are done via Paypal with an invoice only.

• If you are from Chile, I can receive payment through bank deposits in CLP.

• Base prices are listed in the prices tab. If you want something not listed, please inquire me for a proper quote. Note that base prices increase with complex designs and add-ons.

• The completion time begins when I have all the materials for your fursuit and the work is paid for at least 50%

• The downpayment is 35%. This is non-refundable in any case since it is used for materials.

Cancellation & Refunds

• I do not give refunds after the fur cutting process started or after the fursuit is done.

• I do not give refunds on premades, so be sure you want to purchase.

• Partial refunds can only be given before started or at the base stage. You can only opt for a 65% refund since downpayment is non refundable. In the case I have started the base, you will need to wait for your slot to be filled in order to be refunded and wait for the other person to make payments, so again, be sure before purchasing.

• I reserve the right to terminate any commission and issue a refund equivalent to the amount of work not done due to harassment, improper conduct, poor communication, threatening or if your character/art was stolen.

• Any forced refunds/chargebacks without notice will get you blacklisted and I reserve the right to warn others about this conduct through a public beware. In the case you do this and your fursuit was done, I will modify the character and resell it.

• If I win a forced chargeback, your commission will be terminated and can only receive a 50% refund in case I haven't started. If I have finished, you won't be refunded and you will have to pay shipping for your fursuit to be shipped. 

• I put all of this specifications because keep in mind a fursuit is a luxury item and a commitment with the maker.

Process

• I will send updates as soon as I'm working on your commission. Please do not rush me or ask every day about your commission, I know you will be anxious to see the progress! I promise I will show you everything I do!

• I will send a wips during the process, if there are any small changes or I made a mistake please notify them before I start cutting the patterns. Big changes will cost an extra fee or will be denied depending on the case (ie. change of species, all the colors changed, etc.)

• Small changes that can be done are small markings, eyelashes, or anything that doesn't mean adding an extra color or changing the base entirely.

• When the base is finished, no base changes are allowed. When the patterns are cutted, no changes at all are allowed.

• I reserve the right to post your commission in my page for examples.

• Keep in mind that while I am doing your commission I may also be working on other projects.

• I will send lots of pictures of Wips and I will make changes as needed or explain to the client why I do certain things so that the final result looks good.

• Please let me know any questions or changes you think should be made, this is why I will not modify the fursuit for free.

• If you see something you don't like once the order has been finished. If you want something to be changed after this we can discuss it and evaluate it.
  
   

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Turnaround

• Workload and the complexity of the commission, turnaround may range from 6 months-1 year. I will notify you about delays and update you in the process. 

• Please take in account I have to order furs internationally and they take some time to arrive. If you want to hurry the commission process, you can pay an extra fee calculated by the mailing courier. (As couriers make furs come much quicker.)

• At the moment I don't work with deadlines. But I will dedicate as much time as I can to your comission. Consider that the materials ordered from abroad will take some time to arrive to my country and that I also have to work on other things besides the fursuits.

Shipping

• I live in Chile, so  international shipping may be more expensive, but then again I will quote the post office. prices usually range between 70-120 usd.

• I am not responsible for any loss or damages causing by the shipping company. This is not likely to happen as I ship through EMS shipping. 

• All shipping methods are tracked, I will not use untracked shipping!

• I normally use EMS shipping as it takes a max. of 10 days to arrive (approx.), but you can ask for a courier mailing company such as FedEx, UPS or DHL (more expensive.)

• Due to the global pandemic, there may be shipping delays. Please understand this.

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What I don't work with

• I do not make kemono styled fursuits, realist styled fursuits, fursuits with electronic parts (such as protogens or led eyes).

• I don't do refurbs for now.

• I usually will not make fursuits with pre-existing bases. If you are interested in this you can discuss it with me.

• I will not make NSFW fursuits or with bulges, breasts, sheaths, or muscular compositions.

• I reserve the right to deny a commission application if I'm not comfortable working with those species, as I want to keep my fursuits high quality and not give a bad product.